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(Source: https://yandex.ru/clck)
How to return a ticket before the departure of the train at the ticket office? To return the ticket to the ticket office a passenger should be the one who owns it.
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To return a ticket for another passenger is possible only with the power of attorney. You can return the ticket in any ticket office of the station. If there is a special return ticket office at the train station, it is better to go there.
You should have the following documents with you:
You should have the following documents with you:
- an identity document for which the ticket was issued (original passport and birth certificates for children);
- ticket (if the ticket was bought at the ticket office), or a boarding coupon printed (or simply indicate the order number - numbers at the beginning of SMS about the ticket purchase).
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If you pay with a card, then the money will be refunded to the card within 30 days.
If electronic registration is passed and less than 1 hour is left before the train leaves the first station, then the ticket can only be returned by a reclamation.
Find more about Russian Railways and travelling by train across Russia...
Sources: https://www.tutu.ru
Author: Anna Dorozhkina
